Public ecosystem caseL5 Automate Access required
智慧工单
智慧工单把运维群聊变成一座自动开采的数据金矿:每日从500+条消息中提炼出结构化工单,零人工、全留痕、可量化 —— 运维第一次做到 "忙而有据"。
The original text of this case is in Chinese
Source: 千问办公 AI 生产力大赛复赛作品 · 参赛团队「智维该企业」 · 版权归原作者View original page
1Basic information
- Industry
- Energy & Chemicals
- Client
- Undisclosed
- Size
- —
- Role / department
- Customer Service
- Products used
- QwenWork, DingTalk, QW Pages
- Capabilities
- Scheduled Tasks, MCP Connectors
- Maturity
- L5 Automate
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2Outputs and results
30天自动入库718张工单
Basis: Measured
闭环率82.2%
Basis: Measured
覆盖25系统
Basis: Measured
人工录入0单
Basis: Measured